Retail Assistant, Service Point (Johor) - SPX Express

Job Details & Requirements:

1. Working hours: 10am - 6:30pm / 1pm - 9pm
2. Working Arrangement: 6 working days, rotational day shift
3. Work location: Batu Pahat, Johor Bahru
4. Benefits: Fixed allowance, KPI Incentive, Overtime (if required), EPF, SOCSO
5. Employment type: Full-time & Fixed Term Contract

Job Description:

• Welcome and assist customers in a friendly and professional manner.
• Ensure the reception area is tidy and well-stocked with necessary stationery and materials.
• Service customers delivery, packing, and shipping needs efficiently.
• Receive customer orders and coordinate with drivers for pick-up.
• Monitor and ensure smooth operation and parcel pick-up procedures at the Drop-Off Point.
• Assist, sort & process inbound volume and support drivers in parcel collection.
• Ensure adherence to standard operating procedures at all times.
• Perform other ad-hoc duties as required.

Essential Requirements:

• Decent knowledge of Microsoft Office tools
• Detail-oriented, meticulous, and pleasant personality
• Experience in customer service or logistics is an advantage
• Have prior working experience in retail, service point or any similar nature