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Why does this job exist and why is it critical
Principal Accountabilities:
1. Drive operational excellence by creating a conducive customer journey and ensuring speedy resolutions.
2. Ensure seamless operations in cash, inventory, floor, and in-store merchandising management.
3. Assist the HoMC in all aspects of store management and deputise in their absence.
4. Lead, coach, and mentor the team to foster a great service and high-performance culture.
5. Manage the in-store customer experience by understanding crowd patterns and executing smart staff scheduling.
6. Enforce quality and compliance with all standard policies and procedures.
What's next
Maxis values diverse voices & people. We hire and reward our employees based on capability & performance - regardless of ethnicity, gender, age, education, religion, nationality or physical ability.
Job ID: 153683735