About Us
Motherswork is a leading premium omni-channel retailer for mother and baby products in Asia. With over 25 years of experience, we are trusted by generations of parents for our carefully curated selection of over 300 premium international and local brands. Our mission is to support women through motherhood and beyond by offering high-quality products, expert guidance, and a seamless shopping experience, both online and offline.
Operating flagship stores in Singapore and China, we have expanded our footprint into Vietnam, Thailand, and Malaysia through both physical and digital channels. Our products are available via Motherswork retail stores, e-stores, department stores, and leading e-commerce platforms such as Lazada, Shopee, and Amazon.
Motherswork is part of The Parentinc, Southeast Asia's #1 Parenting Platform across Content, Community, and Commerce. Together with our sister brands, theAsianparent, which reaches over 30 million mothers monthly, and Mama's Choice, a fast-growing D2C brand offering safe, natural, and halal products. We are committed to helping parents raise healthy, happy families across the region.
www.motherswork.com.sg; www.motherswork.com.vn; www.theparentinc.com;
FB: mothersworksg and
IG: @motherswork@motherswork.vietnam @motherswork.thailand @motherswork_malaysia
We are seeking a proactive Retail Executive to support our wholesale business operations. In this role, you will manage physical reseller relationships, drive distribution growth, and ensure operational excellence across our wholesale network in Malaysia.
Key Responsibilities
- Sales & Distribution: Support the company's wholesale business by increasing product distribution and executing sales and marketing programs to achieve monthly revenue and category targets.
- Reseller Management: Manage assigned resellers and ensure adherence to merchandising standards and operational workflow guidelines.
- Relationship Building: Conduct regular site visits to provide excellent service and maintain strong rapport with resellers to secure orders for the full product range.
- Merchandising Excellence: Ensure all products, pricing, and promotional materials are displayed accurately according to brand guidelines and activation schedules.
- Order Fulfillment: Process wholesale orders and coordinate timely shipments through Third-Party Logistics (3PL) partners.
- Inventory Management: Monitor HQ stock levels to ensure they meet wholesale demand and collaborate with the Buying team on purchase cycles.
- Problem Resolution: Act as a liaison between 3PL and the Finance department to resolve issues regarding merchandise shortages, discrepancies, or returns.
- Onboarding & Training: Facilitate the setup of new resellers and conduct product training sessions to ensure partners are well-equipped to sell.
Requirements
- Diploma or Bachelor's Degree in Business, Marketing, Retail Management, or a related field.
- At least 2 - 4 years of experience in retail operations, wholesale account management, or sales. Candidates from the FMCG, beauty, or consumer goods industries are highly preferred.
- Language Proficiency: Must be fluent in spoken Mandarin to effectively communicate and build relationships with Mandarin-speaking retail owners and stakeholders. English & Bahasa Malaysia professional fluency in both written and spoken English and Malay is required for internal reporting and coordination with various departments.
- Strong negotiation skills with the ability to influence stakeholders and maintain long-term business partnerships.
- Possess own transport and a valid driving license, with the willingness to travel frequently to visit reseller locations.
- A self-motivated individual who can work independently to meet targets while maintaining high attention to detail in administrative tasks.
