Retail Sales Assistant

Company Description

YTL Communications Sdn Bhd (Yes5G), part of the esteemed YTL Group, is a leader in providing cutting-edge communications solutions in Malaysia. Dedicated to enhancing connectivity, the company offers affordable, world-class 5G services that transform how people work, learn, and play. Backed by solid financial support and collaborations with globally recognized technology partners, Yes5G is at the forefront of innovation. The company supports the National Broadband Initiative to bridge the digital divide between urban and rural communities, enhancing quality of life. For more details, visit: www.yes.my.

Role Description

This is a full-time on-site role located in Klang Valley for a Retail Sales Assistant. Responsibilities include providing exceptional customer service, assisting customers with product inquiries, handling transactions, and maintaining an organized and visually appealing retail environment. Additionally, the Retail Sales Assistant will support sales goals, contribute to customer satisfaction by delivering high-quality shopping experiences, and ensure store standards are met.

Qualifications

• Excellent Customer Service and Customer Experience skills to engage and assist customers effectively.
• Strong Communication skills to interact with customers and team members professionally.
• Proficiency in Retail Sales and Sales to meet or exceed sales targets and support store performance.
• Ability to work collaboratively in a team, with problem-solving skills, a strong work ethic, and attention to detail.
• Prior experience in a retail or customer-facing role is an advantage.
• High school diploma or equivalent; additional certifications in customer service or sales are beneficial.