Job responsibilities
Sales Management:
- Follow up the sales turnover indicators set by the store manager,
- Manage staff duty rooster and performance tracking
- Analyse sales data and plan a strategic improvement plan, and pay attention to market trends of competitive products
Operation Management
- Supervise outlet staff to execute front store and store room management according to standards
- Report to store manager if there is emergencies case happen at stores and handle the incidence flexibly to ensure safe operations of the store.
- Product Management
- Responsible for daily inventory management and product expiry date management
- Manage product loss according to company standards
- Analyse product category performance to plan improvement plan and increase sales performance
Merchandising /Product Display Management
- Familiar with the display standards of the products, provide guidance and familiar to merchandising and display system
- Follow VCM diagram to inspect and enhance store display
Training Management
- Responsible for conducting service training for the outlet staff
- Manage customer service feedback and provide service guidance to the staffs
- Ensure standardized process of the store operations.
Financial Management
- Manage daily cash safety, conduct internal self-examination in the store
- Ensure store financial compliance
Employee Management
- Assist in recruitment of outlet staffs.
- Onboarding new outlet staffs
- Provide training to new outlet staffs
- Manage team members well
Requirements
- 2-3 years and above of experiences in retail store management are preferred.
- Familiar with the operations of the retail store, merchandising, man power management and store management.
- Have experience in set up new stores
- Familiar with office software and strong in analytic skill
- Good in communication and coordination, have team spirit and strong in execution ability
- Flexible to follow company's outlet and regional deployment
- Recognise company's corporate culture and values.
- Able to work on weekend/rotating shift
