Retail Supervisor (FMCG)

Job description

- Key operational contact person at assigned group of outlets.

- Works closely with outlet buyers to ensure client gets the best and strategic location for promoter activation with secondary display best spot.

- To recruit, lead, coach and manage a group of Promoters (Merchandisers) at assigned outlets in achieving agreed monthly promoter sales & engagement targets.

- Oversee daily operation matters at outlets level to ensure smooth execution on promoter activation and merchandising support initiatives.

- To ensure Promoters follow strictly the agreed operational and training SOPs set.

- To ensure Promoter (Merchandiser) updates PRISM/CLOVER module on-time and complete.

- Ensure all remuneration and incentives pay-out details are submitted on-time for processing.

- To review and share feedback on market intelligence reports, sales and engagement achievement tracking at outlet level.

- To escalate OOS situation to local sales reps.

- To manage all promoter(merchandiser) punch card submission for payroll

- Ensure all promoter (merchandiser) details are accurate and updated

Job Requirements

- Candidates must have possessed at least a SPM/Higher, any fields.

- At least 1 year(s) of working experience in the related field is required for this position

- Applicants are able to spoken and written in English & Bahasa Malaysia. Proficiency in other language will be an added advantage.

- Strong skills in presentation, project management, interpersonal, logical thinking, and problem solving.

- Stable under pressure and have strong sense of urgency.

- Positive attitude, enthusiastic, optimistic, hardworking, and challenge lover.

- Strong analytical and communication skills

- Able to work independently as well as a team player

- Have an open mindset towards, embraces and continuously initiates and implements change.

- Self-motivated, friendly, talkative & responsible.

- Applicants must be willing to travel.