Revenue & E-Commerce Manager

Job Description

• Monitor, analyze, and report daily, weekly, and monthly hotel performance (occupancy, ADR, RevPAR, etc.).
• Implement dynamic pricing and inventory control strategies to maximize revenue.
• Analyze market trends, competitor pricing, and demand forecasts to make informed pricing and inventory decisions.
• Manage rate parity across all channels and ensure accuracy in all rate loading.
• Oversee hotel presence on OTAs, brand.com, metasearch engines, and other online channels.
• Manage content quality, images, and promotions across all e-commerce platforms.
• Coordinate with digital marketing teams for campaign execution and ROI tracking.
• Develop and implement effective online sales strategies and packages.
• Generate regular reports for the Director of Revenue and hotel leadership.
• Identify and recommend improvements in booking patterns and source market performance.
• Liaise with Sales, Marketing, Front Office, and Reservations teams to ensure alignment of business goals.
• Conduct regular business review meetings with the Director of Revenue.

Qualifications:

• Bachelor's degree in Hospitality Management, Business, E-Commerce or a related field.
• Minimum of 3-5 years of experience in Revenue Management or e-commerce within the hotel industry.
• Strong analytical and data interpretation skill.
• Proficiency in Revenue Management.
• Excellent communication and interpersonal skills.
• Proficient in hotel operations systems (PMS, CM & RMS) and distribution channel.
• Strong analytical and problem-solving skills.
• Ability to work under pressure and manage multiple tasks simultaneously.