Risk Operation Analyst

Job description:

1. Risk Assessment and Mitigation

Conduct KYC and CDD checks for merchant onboarding.

Resolve screening alerts and Level 1 findings, and escalate cases according to policies and procedures.

Assist with transaction monitoring activities.

2. Regulatory Compliance

Ensure compliance with relevant regulatory requirements, including AML, KYC, and data privacy laws.

Support compliance audits and assessments to identify and address any non-compliance matters as directed.

3. Fraud Prevention

Support fraud prevention activities, including reviewing and resolving alerts from monitoring systems.

Investigate and analyse fraudulent transactions to identify patterns and improve prevention measures.

Work with cross-functional teams to enhance fraud detection and prevention capabilities.

4. Operational Risk Management

Identify, assess, and mitigate operational risks that may impact business operations, financial performance, or company reputation.

Support and maintain business continuity plans to ensure operational resilience.

Assist with communication to stakeholders related to payment processing, including merchants and issuers.

Qualifications

• Minimum Diploma in Business, Accounting, or any relevant discipline.
• At least 2 years of relevant experience in KYC, AML, or a similar role within the payments or banking industry.
• Strong understanding of CDD principles and methodologies.
• Good knowledge of regulatory requirements such as AML, KYC, and PCI DSS. ACAMS or ICA certification is preferred.
• Experience with transaction monitoring and/or screening tools will be an added advantage.
• Meticulous, analytical, and able to think critically while seeing the bigger picture.

Good problem-solving skills.A team player who is also comfortable working independently.

• Experience in chargebacks and fraud investigations will be advantageous.
• Able to work in a fast-paced and dynamic environment.

Benefits: