ABOUT US:
PolicyStreet Group is a full-stack insurance technology (insurtech) group of companies providing digital insurance solutions to businesses and consumers across Asia and Australia.
The Group operates through multiple entities across its key markets and business lines, including its insurance distribution, embedded insurance, and reinsurance arms. It partners with over 40 insurance and takaful providers globally to deliver employee benefits and group insurance solutions, insurance aggregation services, and digital infrastructure that simplifies insurance.
PolicyStreet Group is backed by leading venture capital firms Altara Ventures and Gobi Partners, as well as sovereign wealth funds Khazanah Nasional Berhad and Cool Japan Fund. The Group serves over 10 million customers with more than US$10 billion in sum insured. It was featured in the Financial Times and Statista's Top 500 High-Growth Companies Asia-Pacific 2026 list and named Most Disruptive Insurtech in Malaysia at the Insurance Asia News (IAN) Country Awards for Excellence 2025.
Role Overview
We are a fast-growing insurtech company focused on transforming the motor insurance ecosystem through automation, data, and customer-centric digital experiences. Our mission is to simplify insurance operations, reduce processing time, and improve accuracy across the policy lifecycle.
We are looking for an RPA Engineer to design, develop, and deploy automation solutions across our insurance operations. The role will focus on improving operational efficiency, reducing manual workload, and enhancing data accuracy across policy workflows and customer engagement.
You will work closely with Business Transformation, Operations, Product, and Technology teams to automate high-volume processes using RPA tools and integrate data pipelines across systems such as CRM, Google Cloud and messaging platforms.
WHAT YOU'LL DO:
RPA Development & Automation
- Design, develop, and maintain RPA bots to automate repetitive insurance processes (quotation handling, policy issuance, claims)
- Collaborate with stakeholders to gather business requirements and translate them into technical solutions
- Build robust, scalable, and efficient automation workflows following RPA best practices
- Conduct testing, debugging, and validation of RPA solutions to ensure seamless execution
- Monitor, maintain, and optimize RPA bots to ensure continuous performance
- Ensure automation solutions comply with regulatory and data security requirements
- Optimize existing automation scripts to improve speed, efficiency, and scalability
- Provide technical support and resolve issues related to RPA bots in production
- Implement proper exception handling, logging, and monitoring mechanisms
Process Automation & System Integration
- Automate data workflows between internal systems, CRM platforms, and third-party applications
- Integrate RPA workflows with APIs, databases, and cloud-based platforms
- Work with structured and semi-structured data from multiple systems
Requirements
WHAT WE'RE LOOKING FOR:
- Bachelor's degree in Computer Science, Information Technology, or related field
- Minimum 2-4 years of experience in RPA tools (e.g., Power Automate Desktop, UiPath, Automation Anywhere or similar)
- Experience working in the insurance or financial services industry is an advantage
- UiPath Certified Advanced RPA Developer (UiARD), Blue Prism Developer Certification, Automation Anywhere Certified Advanced RPA Professional or related Professional RPA Certification is preferred but not compulsory
- Experience in scripting/programming languages (e.g., Python, VBScript, JavaScript, C#) is an advantage
- Familiarity with process analysis, workflow design, and system integration
- Understanding of database queries (SQL) and API integration
Benefits
PERKS YOU'LL GET TO ENJOY WHILE WORKING HERE!
- Medical and Life insurance
- A wide range of health benefits - including optical, dental, and physiotherapy
- Opportunities for continuous and rapid growth as well as skills enhancement
- Collaboration with a talented and youthful team that makes the work and learning a lot more fulfilling and fun
- And a well stocked pantry!
Join Our Team in Shaping the Future of Insurance
As a homegrown startup that seeks to innovate how we use and think of insurance, we value teammates who think big, challenge the old ways, and take extreme ownership.
In PolicyStreet, we aim to do better, to serve people better. We are committed to pushing boundaries of innovation and to develop Purposeful and Simple insurance solutions for businesses and consumers, narrowing the protection gap and improving financial inclusivity in the region.
If you are driven to make change, keen to be at the forefront of insurance innovation, and grow with a team of talented and motivated people, we'd be just as excited to get to know you too!
Find out more about us via our website at www.policystreet.com.
At PolicyStreet, we uphold the principles of equal opportunity and embrace diversity. We are committed to a workplace free from discrimination based on race, religion, colour, gender, sexual orientation, age, marital status, veteran status, or disability status.
