Sales Account Manager

Company Description

Top 30 Media is a leading company renowned for its prestigious awards platforms such as Malaysia's Top 30 Bar Awards, Malaysia's Top 30 Women of Excellence Awards, Young Entrepreneur Awards and Hospitality related events and their publishing division, Palate Asia and Nomad Asia. malaysia's first free distribution print magazine. Our mission is to recognize individuals and organizations for their remarkable achievements, fostering innovation and community impact. Through our events and initiatives, we inspire collaboration among leaders to push boundaries and drive meaningful change. Based in Kuala Lumpur, we are dedicated to building a legacy of recognition, innovation, and networking opportunities in Southeast Asia. At Top 30 Media, we honor excellence and create spaces for leaders to connect, share, and inspire the next generation.

Role Description

This is a full-time, on-site role for a Sales Account Manager based in Kuala Lumpur. The Sales Account Manager will be responsible for building and maintaining strong relationships with clients, ensuring customer satisfaction, and managing client accounts effectively. Additional responsibilities include identifying and generating leads, delivering exceptional customer service, and developing strategies to meet and exceed sales targets not forgetting leads for partnerships for our events. Clear communication with clients and internal teams and effective collaboration with various stakeholders will also form a vital part of this role.

Qualifications

• Strong skills in Account Management and maintaining Customer Satisfaction
• Proficiency in Customer Service and Lead Generation
• Excellent Communication skills, both written and verbal
• Proven ability to build and nurture client relationships
• Experience in achieving or exceeding sales targets
• Strong problem-solving and negotiation skills
• Familiarity with CRM tools and sales tracking systems
• Bachelor's degree in Business, Marketing, or a related field is preferred