Company Description
Techware Group is a leading provider of advanced manufacturing services across industries such as Semiconductor, Medical, Aerospace, Automotive, and Oil and Gas. Headquartered in Singapore, the group operates manufacturing facilities in China, Malaysia, and the Philippines with a strong global presence in regions like Korea, Taiwan, the UK, and the US. Specializing in Precision Machining, sheet metal fabrication, system integration, assembly, and testing, Techware Group is recognized for its strict adherence to the highest standards. With a history of stable growth, the organization demonstrates a solid foothold in the international market.
Role Description
Job Responsibilities:
(Please note that this role is to be placed at another Business Unit within the Group)
Sales & Operations:
- Follow up on customers pending orders and liaise with relevant departments to provide daily updates to customers.
- To update the portal on the promised date after confirming the delivery date from the respective department.
- Ensure all orders are arranged and delivered as promised.
- Issue invoices, delivery orders (DO), and shipment documentation as well as credit notes when there is rejections.
- Work closely with the finance team that is located remotely.
- Prepare RFQ (quotations), coordinate quotations with internal teams, and keep the team informed about orders.
- Answer and direct phone calls/emails in a polite and professional manner.
- Manage and organize office files, documents, and records.
- Assist purchasers with any other administrative work.
- Provide general administrative support or adhoc tasks assigned by the superiors as needed.
- Handle the customers PO and drawings.
- Report directly to the Managing Director, Sales Director, and HOD of Finance.
Qualifications
- Strong foundation in Process Design and Process Engineering
- Strong organizational and coordination skills for supporting sales teams effectively
- Detail-oriented with problem-solving capabilities and a proactive approach
- Qualification: Diploma or equivalent, engineering knowledge may be required.
- Previous experience in a similar role, particularly within manufacturing or industrial sectors, is advantageous
- Minimum 2 years of experience with engineer qualification, preferably in sales admin teams, and experience in handling logistics/LMW.
- Ability toread, write, and speak English and Mandarin professionally, as required to handle Mandarin-speaking stakeholders.
- Proficiency in computer-aided systems such as SQL.
- Strong Excel and Microsoft Office skills.
