Are you an organized, detail-oriented person who enjoys working with customers and supporting sales operations Join our growing team and build your career in the heavy equipment industry. Fresh graduates are welcome to apply!
As a Sales Administrator, you will play an important role in supporting our sales team, coordinating orders, liaising with internal departments, and ensuring a smooth experience for our customers and dealers.
Key Responsibilities:
- Support the sales team with customer inquiries, quotations, orders, contracts, POs and invoices.
- Manage sales documentation and ensure accurate CRM data entry and customer records.
- Coordinate the end-to-end order process, including order tracking, shipment schedules, changes and cancellations.
- Liaise with warehouse and logistics teams to ensure timely order fulfillment.
- Handle customer inquiries and concerns professionally and efficiently.
- Prepare sales reports, presentations and other administrative documents.
- Coordinate meetings, customer site visits and internal sales activities.
- Work closely with the warehouse team on inventory monitoring, stock allocation and product availability.
- Maintain proper documentation and ensure compliance with company policies and requirements.
- Support dealer management activities,including business trips to East Malaysiawhen required.
Requirement:
- Bachelor's Degree in Business Administration, Sales, Marketing or a related field.
- 1–2 years of experience in sales administration, sales support or a similar role is preferred.
- Fresh graduates are welcome to apply.
- Strong organizational skills and attention to detail.
- Good communication and customer service skills.
- Experience in the heavy equipment industry is an advantage.
- Ability to communicate in Chinese is preferred (due to business customers need).
- Willingness to travel to East Malaysia when required.
