Prepare, compile, and maintain sales related documentation, including daily sales reports, monthly summaries, sales trackers, price lists, and tender documents, in accordance with company SOPs.
Provide administrative and coordination support to the sales team (BU Head & Regional Sales Managers by ensuring accurate and timely preparation of sales documentation.
Compile, update, and verify daily sales data, regional sales trackers.
Assist with sales sample issuance tracking, including preparation of sample requisition forms, maintaining distribution logs, acknowledgements, and reconciliation reports to ensure regulatory compliance.
Support tagging activities (e.g. product, territory, customer, and promotion tagging).
Ensure data accuracy and consistency by crosschecking inputs received from field sales teams and distributors.
Handle customer and distributor correspondence, providing prompt and professional followup on orders, documentation requests, delivery issues, and pricing inquiries.
Coordinate order processing and related documentation with distributors, ensuring compliance with approved terms, volumes, and delivery timelines.
Provide general administrative support to the sales team, including sales claim verification, travel claims processing.
Support any ad hoc tasks, projects, or initiatives as assigned by the sales management team.
Requirements:
Degree in Business Administration, Sales, Marketing, or related field.
Minimum 2-3 years of experience in sales coordination, sales administration, or commercial support role preferably within the pharmaceutical, healthcare, or FMCG industry.
Strong organizational and coordination skills, with attention to detail.
Good interpersonal and communication skills, with the ability to liaise effectively with internal teams, customers, and distributors.
Proficient in Microsoft Office applications (Excel, PowerPoint, Word).