Role Overview:
Being part of the sports Boutique, you will be responsible for ensuring our customer receive the best possible service each time they visit your store. You will assist in maximizing store profitability by exceeding your sales targets and utilizing the in-store devices, while contributing to a successful store team.
- Drive sales, ensuring that targets are achieved and, where possible, exceeded.
- Utilize the in-store devices, offering the customer the whole product range.
- Provide alternatives and add on sales at every opportunity.
- Greet all customers in a warm, genuine and friendly manner.
- Ensure that customers receive the best possible service every time that they enter the store.
- Understand the process of the Customer Service measuring programme.
- To deputise for other staff, work within departments, or carry out other duties as required.
- Represent the store in the most professional manner at all times.
- Conduct your work in a safe and responsible manner.
About the job:
- Permanent role
- Location: Pavilion KL, Sunway Velocity & TRX KL.
- Shift Hours
- No OT
- 5 days per week
Requirements:
- Fluent in Mandarin (to cater to Mandarin speaking customers)
- Passionate in retail business and sportswear
- Good in Customer Service
- Have good communication skills