Sales And Marketing Associate

Company Description

Comfy Factor is a Malaysian furniture manufacturer with over 21 years of experience in the global export market, trusted by retailers and distributors in countries like the USA, UK, Australia, and Germany. Based in a 1.5 million sq ft manufacturing hub in Muar, Johor, the company produces a variety of upholstered furniture and board panel items under one roof. Known for its flexible production capabilities, Comfy Factor offers low MOQ support, mixed container shipments, and a wide range of design options, including bed-in-a-box and premium lines. The in-house R&D team excels in creating custom designs and exclusive collections. With a strong focus on partnership, the company aims to help clients expand their offerings, simplify sourcing, and grow their businesses globally.

Role Description

This is a full-time role based in Muar. As a Sales and Marketing Associate, you will be responsible for developing and maintaining client relationships, providing exceptional customer service, and promoting our products. Daily tasks include managing sales inquiries, preparing product presentations, coordinating marketing campaigns, and supporting customer training initiatives. You will contribute to growing the company's global presence by identifying new business opportunities and delivering personalized solutions.

Qualifications

• Strong communication and customer service skills to build and maintain client relationships
• Proven ability in sales and marketing, including managing customer accounts and developing marketing strategies
• Experience in providing training and product presentations to clients
• Self-motivated with an ability to work independently, as well as collaboratively in a team environment
• Bachelor's degree in Business, Marketing, Communications, or a related field is preferred
• Proficiency in Microsoft Office tools and CRM software
• Familiarity with the furniture industry or international trade is an added advantage
• Fluent in written and spoken English; additional language skills are a plus