Sales And Marketing Representative

Company Description Lloyd's Inn is a boutique hotel lifestyle brand with properties in Singapore and Bali, offering minimalist, design-focused accommodations and curated guest experiences. The brand is headquartered in Singapore and is active on social media platforms such as Instagram and Facebook, where it engages a global audience. Lloyd's Inn is part of a wider hospitality group that includes its sister hotel, Cara Cara Inn, a vibrant and playful property in Bali. The team welcomes general queries and job opportunities via email, reflecting an open and collaborative working culture.

Role Description The Sales and Marketing Representative is a full-time, on-site role based in WP. Kuala Lumpur. This role is responsible for promoting Lloyd's Inn's brand and offerings, driving room bookings, and supporting revenue growth through sales and marketing initiatives. Day-to-day tasks include engaging potential and existing guests, managing inquiries, preparing proposals, and maintaining strong relationships with travel partners and corporate clients. The representative will assist in developing and executing marketing campaigns, coordinating social media activities, tracking performance metrics, and supporting training and promotional events. Collaboration with the hotel operations and regional teams is expected to ensure brand consistency and excellent guest experiences.

Qualifications

• Strong Communication and Customer Service skills to engage guests, partners, and internal stakeholders effectively.
• Proven Sales and Sales & Marketing skills to drive bookings, manage accounts, and support promotional activities.
• Experience in Training or supporting training initiatives related to sales techniques, service standards, or brand guidelines.
• Prior experience in hospitality, travel, or lifestyle brands is an advantage.
• Ability to work on-site in WP. Kuala Lumpur, with flexibility for occasional events or extended hours when required.
• Proficiency in basic digital tools (e.g., email, CRM systems, social media platforms) and strong organizational skills.
• Diploma or degree in Marketing, Business, Hospitality Management, or a related field preferred.