Sales Consultant

Company Description IOI Properties Group Berhad (IOIPG) is one of Malaysia's leading public-listed property developers with nearly four decades of proven experience in property development. The Group's core activities span property development, property investment, and leisure and hospitality, with sustainable townships across Klang Valley, Penang, Johor, as well as developments in Singapore and Xiamen, China, supported by a landbank of about 10,000 acres. IOIPG is an integrated developer that builds and manages investment properties such as hotels, golf courses, office towers, and retail malls. The company emphasizes sustainability and quality, with office towers designed to meet Green Building Index or Green Mark certifications, and projects built to ISO 9001:2008 standards and high QLASSIC scores. IOIPG is consistently ranked among the top developers in Asia and has received numerous awards from respected regional and international organizations.

Role Description The Sales Consultant is a full-time, on-site role based in Puchong, responsible for promoting and selling IOIPG's property offerings to prospective buyers. This role involves engaging walk-in and referred customers, understanding their needs, presenting suitable property options, and conducting follow-ups to close sales and achieve individual and team targets. The Sales Consultant will prepare and explain sales proposals, assist customers through booking and documentation processes, and coordinate with internal departments to ensure a smooth end-to-end customer experience. The role also includes maintaining up-to-date knowledge of project features, pricing, promotions, and market trends, as well as attending sales events, roadshows, and customer engagement activities as required.

Qualifications

• Candidates should possess strong Sales Consulting skills, including lead conversion, negotiation, and working toward defined sales targets.
• Candidates should possess Customer Service and Customer Satisfaction skills, with a focus on building rapport, responding to inquiries, and providing a positive buying experience.
• Candidates should possess Communication and Consulting skills, including clear verbal and written communication, active listening, and the ability to advise customers on suitable property options.
• Candidates should ideally have experience in property or real estate sales, or related industries such as banking or hospitality.
• Candidates should have strong interpersonal skills, professionalism in appearance and behavior, and the ability to work weekends and public holidays when required.
• A diploma or degree in Business, Marketing, Real Estate, or a related field is advantageous; equivalent work experience in sales will also be considered.
• Proficiency in English and Bahasa Malaysia is preferred; additional language skills are beneficial.
• Candidates should be self-motivated, target-driven, and comfortable working in a fast-paced, customer-facing environment.