Sales Coordinator

Company Description

Dorsett Kuala Lumpur, located in the city's vibrant Golden Triangle, is the first hotel of the Dorsett Hospitality International group in Malaysia. Officially opened in April 1998, the hotel features 322 guestrooms, including 27 suites, multiple functional spaces, a gymnasium, and dining facilities such as Checkers Caf and Windows Lounge. Following a comprehensive renovation from 2014 to 2017, the hotel's rooms were updated with modern and stylish designs to ensure guest comfort. With the addition of 100 Dorsett Residences Bukit Bintang units, the hotel offers fully furnished options for extended stays, catering to the needs of today's travelers with spacious living areas and essential amenities.

Role Description

This is a full-time on-site role for a Sales Coordinator at Dorsett Kuala Lumpur. The Sales Coordinator will support the sales team in achieving targets by managing sales operations, coordinating client activities, and ensuring smooth communication between internal departments. The role includes maintaining customer records, preparing sales reports, assisting with customer inquiries, and helping to implement sales strategies. The position is based in Kuala Lumpur, requiring on-site presence to ensure seamless collaboration and customer engagement.

Qualifications

• Proficiency in Sales Coordination and Sales Operations for supporting the sales team effectively
• Strong Customer Service and Communication skills to build and maintain relationships with clients and stakeholders
• Understanding of Sales processes and an ability to assist in achieving sales targets
• Highly organized with excellent time management and multitasking abilities
• Proficiency in relevant software tools and CRM systems is a plus
• Previous experience in the hospitality industry will be an added advantage