Sales coordinator executive

This role is responsible for handling customer purchase orders and ensuring smooth coordination of deliveries with customers, suppliers, and logistics partners. The position involves supporting daily business transactions, preparing shipping and commercial documents, and maintaining strong customer relationships.

Key Responsibilities:

Handle customer purchase orders (PO) and manage order processing in a timely and accurate manner

Process orders received via phone, email, or mail, ensuring correct pricing, discounts, and product details

Coordinate delivery schedules with customers, suppliers, vendors, and trading companies

Issue purchase orders to vendors and manage goods receipt from suppliers

Prepare and manage documentation such as Delivery Orders, invoices, shipping documents, and export-related paperwork

Support Letter of Credit (LC) arrangements where required

Monitor shipment status, logistics costs, and pallet collection

Support quotation preparation and conduct follow-ups with customers

Act as the main point of contact for customer inquiries, providing timely responses and handling complaints or feedback

Maintain strong relationships with existing customers through regular communication

Input and manage data in internal systems (e.g., GSCM) and support account software with necessary data entry

Collaborate with internal departments (sales, marketing, logistics) to ensure smooth handling of orders, inquiries, and deliveries

Perform basic bookkeeping and maintain transactional records, including proper filing and disposal of documents

Assist in monthly insurance declarations and verify invoices from forwarders and insurance companies

Support the sales team with administrative and coordination tasks, including reporting and payment follow-ups

MUST TO HAVE:

- Computer literacy including basic word processing knowledge -Proficient in Microsoft office.