Sales Coordinator executive

Job Summary

As a Sales Coordinator, you will support the sales team by handling order management, delivery coordination, customer communication, and logistics-related tasks to ensure smooth sales operations and timely delivery.

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Job Responsibilities

1. Sales Support

Manage customer orders and update sales data, including forecasts

Handle customer inquiries and complaints

Coordinate delivery schedules with customers and internal departments (e.g., production)

Manage customer POs and contract-related documentation

Prepare delivery orders, invoices, and other related documents

Compile and report sales data, including RFQs

Monitor inventory levels and share updates with the sales team

Manage and follow up on sample requests and progress

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2. Logistics & Shipping

Prepare delivery orders and invoices using the UBS system

Coordinate shipment schedules and arrange deliveries (domestic and export)

Liaise with forwarders and transport providers

Prepare export/import documents (e.g., Invoice, Packing List)

Track shipment status and delivery timelines

Monitor and verify transportation costs and billing

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3. Others

Handle phone and email communications

Maintain proper documentation and filing

Perform other ad-hoc tasks related to sales and logistics

MUST TO HAVE:

-Minimum 2 years of sales or sales support experience

-Strong coordination and communication skills

Ability to multitask and manage high-volume operations

- Proficient in Microsoft office.