Sales coordinator

[Job Overview]

This role mainly supports sales operations and logistics, handling the process from order placement to delivery and payment collection.

[Job Responsibility]

Administrative Support:

- l Managing sales documentation.

- l Maintaining and updating customer sales records.

- l Handling sales-related correspondence, such as emails and phone calls.

Sales Process Coordination:

- l Assisting with the sales cycle, from lead generation to payment collection.

- l Tracking sales progress and identifying potential issues.

- l Liaising with other departments and service providers to ensure smooth sales operations.

Customer Relationship Management:

- l Responding to customer inquiries and providing accurate information.

- l Handling customer complaints and resolving issues.

Data Analysis and Reporting:

- l Creating and maintaining sales reports and dashboards.

- l Providing insights to the business development team based on data analysis.