This is an excellent role for someone who is organised, detail-oriented, and wants to grow in sales operations within the FMCG industry.
Key Responsibilities
- Update and maintain the companys CRM system (Zoho, Hubspot, Salesforce,Monday.com).
- Ensure sales pipelines, leads, quotations, and follow-ups are accurately recorded.
- Prepare weekly sales reports, dashboards, and basic performance summaries.
- Assist the sales team with customer enquiries, order processing, and documentation.
- Coordinate with warehouse, logistics, and finance teams on order status and deliveries.
- Maintain product catalogues and update pricing lists when required.
- Support the team in preparing proposals, presentations, and simple Excel reports.
- Handle administrative tasks related to sales operations.
Requirements:
- 5 years of experience in sales support, CRM admin, customer service, or general admin.
- Basic understanding of CRM systems (Zoho, Hubspot, Salesforce,Monday.com).
- Strong organisational skills and attention to detail.
- Good communication skills (English & Bahasa Malaysia).
- Comfortable with Excel / Google Sheets.
- Able to work independently, meet deadlines, and follow structured processes.
- Experience in FMCG, distribution, or trading is an advantage but not required.
