Sales Engineer

Company Description

CodeTrace is a Malaysian AI inspection and factory automation company with offices in Shah Alam and Batu Kawan. We build machine vision, smart warehouse and factory automation systems for manufacturers across the region, and we are a member of the NVIDIA Inception programme.

Our machine vision team works on live production lines: defect detection, measurement and traceability problems that manufacturers can't solve by eye or by manual inspection.

Role Description

This is a full-time, on-site Sales Engineer role based in Shah Alam. The Sales Engineer will work closely with prospective and existing customers to understand their automation and machine vision needs, propose suitable solutions, and support the sales cycle from initial inquiry through to implementation. Daily responsibilities include conducting product demonstrations, preparing technical proposals, collaborating with the engineering team on solution design, and providing pre- and post-sales technical support. The role also involves responding to customer inquiries, troubleshooting technical issues, maintaining accurate sales documentation, and building long-term customer relationships.

Qualifications

• 2–3 years of experience in component sales or technical sales within an industrial, automation or electronics environment
• Working familiarity with industrial cameras and vision components: area scan and line scan cameras, lens selection, lighting, and interfaces such as GigE Vision or USB3 Vision
• Diploma or degree in engineering, electronics, mechatronics, or a related technical field
• Comfortable spending time on a factory floor and speaking directly with production and quality engineers
• Excellent Communication skills to explain technical concepts clearly to both technical and non-technical stakeholders.
• Proficient in Sales and Customer Service to manage the sales pipeline and maintain positive client relationships.
• Own transport and willing to travel to customer sites.
• Strong Sales Engineering and Technical Support skills to design solutions, deliver demos, and assist with implementation.