Job Summary
Responsible for developing sales opportunities, maintaining customer relationships, promoting MKS Medic's medical products, achieving sales targets, and supporting customers throughout the sales process.
Key Responsibilities
- Identify and develop new business opportunities with hospitals, clinics and healthcare institutions.
- Maintain strong relationships with existing customers and healthcare professionals.
- Promote and present MKS Medic's medical equipment and products to customers.
- Conduct product demonstrations and presentations when required.
- Understand customer requirements and recommend suitable products.
- Prepare quotations, proposals and other sales-related documents.
- Follow up on quotations, tenders, purchase orders and customer enquiries.
- Achieve assigned monthly/quarterly/yearly sales targets.
- Monitor sales opportunities and follow up regularly until closure.
- Coordinate with Service Engineers, Clinical/Application teams and Admin/Operations to ensure smooth delivery and customer support.
- Liaise with suppliers/principals regarding product information, pricing, availability and technical requirements.
- Attend customer meetings, product demonstrations, exhibitions and healthcare-related events.
- Monitor market trends, competitor activities and potential business opportunities.
- Maintain accurate customer and sales records.
- Follow up on outstanding payments when required.
- Prepare regular sales reports and provide updates to management.
- Travel to customer sites when required.
Requirements
- Diploma/Degree in Business, Marketing, Biomedical Engineering, Science, Healthcare or related field.
- Sales experience, preferably in medical devices, healthcare or pharmaceutical industries, is an advantage.
- Good communication and interpersonal skills.
- Confident in presenting and explaining products to customers.
- Strong negotiation and follow-up skills.
- Target-oriented and self-motivated.
- Able to work independently and as part of a team.
- Good command of English and Bahasa Malaysia.
- Proficient in Microsoft Office/Google Workspace.
- Willing to travel for customer visits.
- Possess a valid driving licence.
