Sales Executive, Online Resources (Malaysia)

Informa is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.

Taylor & Francis Group operates globally and produces high quality, peer reviewed books and journals. We produce unique, trusted content by expert authors, spreading knowledge and promoting discovery globally. We aim to broaden thinking and advance understanding, providing academics and professionals with a platform to share ideas and realize their individual potential.

Our purpose is to foster human progress through knowledge. We strongly believe that this requires us to encourage and examine different ideas and voices, so that any work that meets our exacting levels of quality deserves to be included in our publications. This requires open minds, the opportunity for robust debate, and the courage to defend perspectives that stand up to scrutiny, even if they conflict with our personal beliefs or values. Because that's the only way to find the best obtainable version of the truth and, ultimately, foster human progress. If you agree, then we'd love to hear from you.

We have an exciting opportunity for a Sales Executive in Malaysia to join our Online Resources sales team. Your role will involve promoting our products and services to customers and prospects, attendance at professional meetings and conferences and in-person client visits in Malaysia. You will be part of the APAC commercial team responsible for the sales and promotion of Online resources within Malaysia, reporting to the Sales Manager.

Closing Date:Applications will close on 18th July 2026

Applications are shortlisted on a rolling basis and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity.

What you will be doing:

• Able to establish and execute a sales strategy for Malaysia
• Maximize sales revenue to meet and exceed sales targets
• Maintain and build a healthy sales pipeline to ensure continued growth
• Maintain, build, and manage strong working relationships with agents and other channel partners
• Travelling in Malaysia to seek out new opportunities and customers, while maintaining strong relationships with existing clients to maximize upselling potential and repeat business
• To share knowledge, best practice and experience with the wider Taylor and Francis product and sales teams
  
  

What we're looking for:

• At least 3 years previous experience from a sales position preferred
• Bachelor's degree in Business preferred
• Consultative sales skills and a customer focused approach
• Proficient in English and Bahasa Malaysia (Speak and Write)
• Ability to create and maintain positive and effective relationships with external customers
• Proactive and independent approach to managing your work
• A clear communicator both in writing, through remote communication tools and in-person, including confident presentation skills
• Competent user of core MS Office and familiarity with CRM databases

It would be fantastic if you also had:

• Some knowledge and experience in academic publishing
• Some previous experience of selling into or working with Academic Higher Education library markets
• Some experience of selling digital content both directly and via third parties
  
  

What we offer in return:

• An excellent work/life balance with a fantastic, flexible working culture
• 20 days(pro-rata for first year) annual leave per year, plus an extra day off for your birthday
• 4 paid volunteering days each year
• Under the local company's healthcare insurance plan with an option for the participation of other family members at the employee's expense
• Employee assistance programme – offering 24/7 well-being support
• Performance bonus
• Share Match – plan that matches every company share purchased with two free shares
• Annual health screening, optical and dental care

What you should know:

• This role is based in Malaysia, and you must have the right to work and live in Malaysia.
• We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces – like at conference – you get the flexibility and support to work from home or remotely.
• The successful candidate will be able to utilise our balanced working model. We ask that candidates live within a commutable distance to our Malaysian office to ensure that as a balanced worker they can make it to our office location 3 days per week.

We want all our candidates to shine in our recruitment process. Please let us know if there is anything we can do to ensure you are able to show us your best self. This could include having the application form in a different format, more time for questions, or anything else – please ask us, we are happy to be flexible! Please contact [Confidential Information]

Being Yourself at Taylor & Francis

If you're excited about working with Taylor & Francis to foster human progress through knowledge, we invite you to apply even if your existing skills and experience don't fit every item listed above. At Taylor & Francis, we are at our best and most successful when colleagues can be themselves and contribute regardless of their identity or background. As a colleague, you will have the opportunity to further innovate and develop in areas that you are passionate about. Our goal is to empower you with the resources, incentives, and flexibility you need to enjoy success at work and to live a healthy, balanced life.

Taylor & Francis is proud to be an Equal Opportunity Employer. We believe in and value diversity of people and thought, fostering a supportive and inclusive environment where all colleagues can learn and succeed as their true selves. Taylor & Francis recruits, develops, and retains colleagues without regard to any protected personal characteristics or other non-merit-based factor.

If you have a disability, or face another barrier, and would like to request an adjustment to assist your participation in the hiring process and/or in the advertised position, please contact [HIDDEN TEXT]. Your request will be reviewed and considered in the strictest confidence.

We genuinely care about our colleagues, promoting work-life balance, wellbeing, and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about. To find out more about our business and the great career opportunities please go to our Careers Site: http://www.taylorandfrancisgroup.com/careers

Or better yet check out our LinkedIn Life Page, highlighting our accomplishments, employees, and company culture. It's also a good way of meeting our recruitment team, who will be happy to advise you on your journey here at T&F.

https://www.linkedin.com/company/taylor-&-francis-group/life/79e0c27c-afdf-4bbb-84e6-5f8ed5e10bb8/