Sales Leader, IKEA Malaysia

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

PURPOSE OF THE ROLE & RESPONSIBILITIES OF THE JOB


As a sales leader for IKEA Malaysia, you will take ownership for a specific portfolio of HFBs to drive long term sales growth and optimise profitability across your range. You have a deep understanding of your product range, your national market & competition, your consumers, and your internal commercial opportunities. You will develop and create commercial actions, secure competitive pricing and ensure the preconditions are in place to deliver our volume commitments to the total IKEA value chain.

You will develop a close collaboration and partnership with the IKEA stores and other IKEA sales channels (Physical, Digital and Remote CMP's) to ensure that everyone understands the plan and how to present the range in the most commercial way. You will proactively foster a supportive matrix relationship with the Shopkeepers and Sales Managers in the IKEA stores to execute the action plans, understand performance and act on commercial opportunities throughout the year.

You will build a strong relationship with your colleagues in Inter IKEA/IKEA of Sweden to ensure that we understand and act on current trends and commercial opportunities, implement an efficient and market relevant range, and collaborate on the future development of the IKEA product range.

You will work closely with colleagues in the Malaysia Service Office and Ikano Retail on topics that will support our business plan deliverables. This will include, but not limited to: develop range presentation guidelines, formulate external communication and Marketing approaches, execute supply & availability actions, address training and competence development needs, co-create commercial calendar and activation plans, and follow up on KPI's and financial performance metrics to deliver to our agreed goals.

WHAT YOU'LL NEED TO HAVE

• You love sales, you love the IKEA product range, you have passion for home furnishing, and you have a desire to lead and grow the business.
• Extensive leadership experience in an IKEA store in the Sales function (ideally you will have experience as a Sales Manager or Deputy Sales Manager level in a store steering team).
• A deep understanding of Selling the IKEA Way and extensive knowledge of IKEA sales techniques and mechanisms -Introduction - Selling, the IKEA Way manual
• Ability to positively influence cross-functional stakeholders across the total IKEA business.
• Analytical skills, passion for numbers and the ability to articulate insights and learnings as an output of analysing data.
• Proven experience in how to follow-up & measure sales performance and developing actions to address deviations from the plan.
• Good knowledge about the external market environment, consumer expectations, the competitive landscape of Home Furnishing retail in Malaysia and the IKEA omnichannel reality.
• Good communication skills and an ability to present complex information in a clear, simple and engaging way.
• Experience working with budgets, business plans, strategic & tactical action plans, and you can constantly prioritise your work and make decisions with speed and simplicity.
• You have a good working knowledge of MS Office, and you are comfortable working within PowerPoint, Excel and Power BI.
  
  
  

The last day to apply is Friday 12th June 2026. Internal candidates are encouraged to apply as soon as possible. Please note that we are interviewing continuously, so the position may close early once the internal process is completed.


If you have questions about the role, or you are interested in knowing more about future opportunities in IKEA Malaysia, please contact the recruiting manager Eoin O'Keeffe ([Confidential Information]) directly for a confidential discussion.