Job Summary
The Sales & Marketing Executive plays a key role in supporting the growth of 9 Dots Consulting's Microsoft technology business across Microsoft 365 (M365), Dynamics 365 (D365), Microsoft Azure, and Microsoft Power Platform.
This role serves as the coordination hub between sales, customers, Microsoft, marketing, and internal delivery teams to ensure the smooth execution of sales operations, lead management, customer engagement, marketing campaigns, and business events. The successful candidate will help improve operational efficiency, strengthen customer engagement, and support business growth through effective sales and marketing coordination.
The ideal candidate is highly organised, proactive, detail-oriented, and able to manage multiple priorities in a dynamic technology consulting environment.
Key Responsibilities
Sales Operations & Administration
- Coordinate and track sales opportunities, marketing leads, customer enquiries, and reference accounts.
- Monitor and follow up on lead status, quotations, purchase orders, licensing requirements, and customer requests.
- Assist in preparing proposals, presentation materials, and tender submissions.
- Coordinate with pre-sales, consultants, delivery, finance, and operations teams to ensure smooth execution of sales activities.
- Coordinate inbound leads from Microsoft, partners, marketing campaigns, and other lead generation activities.
- Conduct telesales and customer outreach activities to qualify prospects and arrange discovery meetings for the sales team. § Assist in nurturing prospects through regular follow-up communications and maintaining engagement throughout the sales cycle.
- Work closely with the sales team to ensure timely follow-up on leads and opportunities to improve conversion rates.
- Support strategic partnerships with Microsoft and other business partners by coordinating joint business development initiatives and campaigns.
- Maintain accurate lead and opportunity records in CRM and Microsoft Partner Centre.
Marketing & Event Support
- Assist in planning and coordinating marketing campaigns, seminars, webinars, roadshows, workshops, and customer events.
- Coordinate invitations, registrations, venue arrangements, event logistics, marketing materials, and post-event follow-up.
- Work closely with Microsoft, regional marketing teams, and business partners to support joint marketing initiatives and lead generation activities.
- Support telesales activities, customer outreach, appointment setting, and campaign follow-ups.
- Assist in preparing marketing collateral, customer success stories, social media content, email campaigns, and digital marketing initiatives.
- Track campaign performance, event participation, and marketing-generated leads.
- Support business development initiatives that contribute to pipeline generation and revenue growth.
Qualifications:
- Diploma or Bachelor's Degree in Business Administration, Marketing, Information Technology, or a related discipline.
- 1–3 years of experience in sales administration, marketing coordination, business development support, or a similar role is preferred.
- Fresh graduates with strong organisational and communication skills are encouraged to apply.
- Experience in the IT industry or Microsoft ecosystem is an added advantage.
