Sales & Operation Support (Indoor)

Join MATRIOUX – Built to Serve Science

Location: Bukit Serdang, Selangor

About the Role

As a Sales & Operation Support, you'll drive customer success by ensuring accurate, timely product delivery while managing the full order and tender lifecycle. You'll also support marketing initiatives that grow our presence in the scientific industry.

Responsibilities

• Order Processing & Procurement: Manage end-to-end order workflows—from receipt to delivery—ensuring accuracy and speed.
• Tender Management: Prepare, submit, and track tenders; coordinate with suppliers and internal teams for compliance.
• Marketing & Sales Support: Assist with campaigns, content, and events to promote our scientific products and services.
• Client Success: Proactively resolve issues, maintain strong communication, and ensure customers receive the right products at the right time.

Qualifications

• Bachelor's degree in business, Sciences, IT, Humanities and related.
• Strong Communication and Customer Service skills to handle inquiries, follow-ups, and customer relationships professionally.
• Hands-on experience or aptitude in Sales and Sales Management to support the sales cycle, maintain pipelines, and contribute to revenue growth.
• Organizational, coordination, and administrative skills.
• Proficiency with office productivity tools
• Attention to detail, problem-solving mindset, and ability to prioritize multiple tasks in a fast-paced environment.

At MATRIOUX, we don't just move products — we move SCIENCE.FORWARD

And we're looking for people who are ready to move with us.

With a supportive culture and your coachable mindset, you'll be primed for success from day one. Our unwavering commitment to excellence and innovation is driven by our core values: Innovate with Purpose, Conquer with Excellence. Every task we take on reflects our belief that progress in science begins with people who care. Together, we strive to push boundaries, exceed expectations, and make a meaningful impact in the communities we served.

Supportive Team Culture | Professional Growth | Meaningful Work

How to Apply

Send your resume to [Confidential Information]

Join us in transforming the science landscape with a career that's both impactful and personally rewarding!