Sales Operations Specialist

Job Responsibilities:

1. Prepare monthly sales report / market analysis report.;

2. Handle sales order entries and tackle sales commission issues with the billing team.;

3. Maintain and work on internal sales system (CRM / Sales force system etc.).;

4. Support Account Managers in assigned customer projects, including project follow-up, quotation support, end-to-end process coordination, and billing-related matters.;

5. Cooperate with various departments to enhance and improve working process on Accounts Receivables and Credit Control.;

6. Assist other departments in organizing activities and promotional events when required.;

7. Handle other ad hoc administration duties and customer projects & activities.;

Job Requirements:

1. Diploma or above in Business Administration.;

2. 3-5 years of relevant working experience in relevant sales coordinating role, including customer communication, quotation preparation, pricing support, or sales support functions in IT or Telecommunication industry.;

3. Proficient in MS Office.;

4. Good communication and interpersonal skills.;

5. Presentable with outgoing personality.;

6. Strong sense of responsibility, mature, self-motivated, proactive, attention to details and is able to work independently.;

7. Excellent command in both spoken and written English and Chinese (to liaise and handle queries and feedback from Chinese-speaking associates and customers).;

8. Sales-related experience will be an advantage, including customer communication, quotation preparation, pricing support, or experience in sales support / sales operations roles.