Sales Renewal Representative

EfficientIP is a network automation and security company, specializing in DDI (DNS, DHCP, IP Address Management).

Our Smart DDI approach offers enterprises and service providers a unique appliance-based solution to intelligently simplify and automate design, deployment and management of their critical network infrastructure.

Through patented technology, our 360 solution suite secures DNS services to safeguard sensitive data and ensure application access. Companies in all sectors rely on our offerings to face the challenges of key IT initiatives such as cloud, IoT, 5G, and mobility.

What will you do

You will join a dynamic and supportive team in an international, agile, and innovative environment.

Reporting to your manager, your main responsibilities will include:

• Managing the contract renewal process, including preparing quotations;
• Developing and maintaining relationships with clients, partners, and distributors;
• Proactively contacting stakeholders to ensure contracts are renewed before their expiration date;
• Monitoring and anticipating contract expiration dates and taking appropriate action to prevent service interruptions;
• Working closely with the sales, support, and account management teams to ensure optimal customer service and that renewals comply with expected timelines;
• Ensuring the accuracy of contract databases;
• Analyzing customer needs in order to propose suitable solutions and improve renewal offers;
• Collecting customer feedback to identify opportunities for service improvement;
• Achieving and exceeding the company's contract renewal targets;
• Participating in sales meetings and sharing best practices with the team;

Your key success factors :

With a minimum Bachelor's degree in Business Management, you:

• Have several years of hands-on experience as a Renewal Representative or Sales Representative in the IT sector;
• Have a strong commercial mindset and sales drive;
• Are comfortable picking up the phone and contacting clients and partners;
• Ensure that your active contracts are closed within the quarterly deadlines;
• Have fluent English (spoken, written, and read); proficiency in one or more additional languages is a plus;
• Have strong organizational and prioritization skills and diligently keep your contracts updated in the CRM;
• Demonstrate rigor, responsiveness, curiosity, and enjoy working as part of a team;
• Possess excellent interpersonal and customer service skills;
• Have excellent written and verbal communication skills;
• Are comfortable using IT tools in general.
• Must be located in Malaysia.

Why join us

We offer an excellent opportunity for you to develop your skills and grow in a fast-evolving and highly innovative environment.

We strongly believe in maintaining a friendly and collaborative atmosphere at work and in our relationships with partners, colleagues, and customers.

We foster a positive, supportive, enthusiastic, and motivating work environment for our team. This approach helps break down barriers and encourages our company's ambition to continuously improve and excel.

You will be part of a fun and ambitious team!

Interested in this opportunity

Send your application to: [Confidential Information]