Sales Support/Admin

Key Responsibilities

• Handle customer enquiries and process sales orders accurately.
• Prepare quotations, invoices, and other sales-related documents.
• Coordinate deliveries and ensure orders are fulfilled on time.
• Liaise with customers and internal teams to resolve order, delivery, or service issues.
• Maintain and update customer information and sales records.
• Process returns, credit notes, and customer claims when required.
• Support pricing updates, rebates, and customer account administration.
• Prepare sales reports and assist with data analysis.
• Provide administrative support to the Sales team.
• Assist with process improvements and other tasks assigned by the supervisor.

Requirements

• Diploma or Degree in any field.
• Minimum 2–3 years of experience in Sales Coordination, Sales Administration, Customer Service, Order Management, or related functions.
• Experience supporting B2B customers and handling sales operations processes is an advantage.
• Mandarin proficiency is required to support and communicate with Mandarin-speaking customers and stakeholders.