Responsibilities :
- Handle incoming quotation requests including overseas request.
- To ensure completion of quotation and handling Complex/Tender submission before deadline.
- Frequent follow up call required to achieve client request closure within SLA given.
- Process and follow-up on dispute case or open issues within SLA given.
- Dealing with external and internal queries in a professional, client-oriented manner.
- To assist in order submission if required.
- Any other duties and responsibilities which will be assigned by the management or superior as and when necessary.
Requirements :
- Diploma or degree in Business or any related field.
- More than 2 to 4 years experience in Sales Support role of IT industry.
- Proficient in English & Mandarin/Cantonese, Mathematics, Excel and Microsoft Outlook.
- A good understanding of Sales/buying cycle and ability to handle dispute case.
- Good Problem-Solving skill.
- Meticulous and Detailed in numbers.
Due to Business requirements, candidate with Mandarin abilities will added advantages
