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Key Responsibilities
-Provide support and assistance to end-users on Salesforce CRM inquiries and issues.
-Assist the Regional CRM Manager on Salesforce CRM-related projects.
-Participate in User Acceptance Testing (UAT) for CRM enhancements.
-Collaborate with the Technical Solutions team to resolve system issues and manage change requests.
-Serve as a Salesforce CRM subject matter expert to internal users.
-Extract and analyze Salesforce reports to support data-driven decisions.
-Work with cross-functional teams to identify system enhancement opportunities aligned with business needs.
Requirements
-Experience in supporting internal sales teams with CRM processes.
-Process-oriented and detail-focused.
-Tech-savvy, with the ability to understand both technical and business workflows.
-Strong communication and problem-solving skills.
-Experience with Salesforce CRM is an added advantage.
About Optimum Solutions, Singapore
www.theoptimum.net
Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud,Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.
Job ID: 128615837
