Salesforce Administrator (CRM)

Job Description:

• Provide daily Salesforce administration, including user management, reports, dashboards, flows, and issue resolution.
• Support system enhancements, regression testing, and coordinate UAT with business stakeholders.
• Maintain accurate client and opportunity data to support forecasting and decision-making.
• Manage data imports, exports, cleansing, and deduplication to ensure data integrity across regions and maintain dashboard.
• Document processes, SOPs, and maintain accurate platform configuration records.
• Deliver training and provide ongoing support to users and project teams.
• Act as a key contact for regional data requests, ensuring consistent reporting and insights.
• Drive continuous improvement in platform capabilities, data processes, and business alignment

Job Requirements:

• Degree in Business, Supply Chain, Data Analytics, or a related field.
• At least 4 years of relevant experience.
• Proficiency tableau (Salesforce), Excel, Power Bi, with experience creating dashboards, data visualizations, data handling and reporting.
• Salesforce Admin Certification is an added advantage.
• Strong attention to detail and data accuracy.
• Good communication and collaboration skills, especially in a multicultural APAC environment.