Salesforce Functional Consultant

Role Description

• Conduct workshops with the clients (gathering requirements, demos, reviews etc)
• Capture, understand and analyse client user requirements and objectives
• Performs As-Is and Fit/Gap analyses to align the Salesforce technology's
• offerings and capabilities to the Client business needs and advising client on
• solution options/offerings
• Design and conceptualize business solutions to support client needs
• Engage internal implementation team on client requirements, solution design,
• build, testing and solution delivery
• Develop and deliver documentation deliverables across the project phases (BRD,
• FSD, Test cases, Training materials etc)
• Conduct testing and training on implemented solution
• Forging trusting relationships with team members and client stakeholders
• Providing support in a pre-sales capacity (demos, proposals)
• Continually improve knowledge and expertise on Salesforce.com solutions

Your Profile

• Minimum 5 years of Salesforce Experience
• Minimum Bachelor's Degree in IT/Computer Scrience/Engineering
• Experience working in IT Consulting companies
• Client engagement experience in Singapore and APAC region
• Good analysis, critical thinking and solution designing skills
• Effective presentation and communication skills (written and oral)
• Working experience and knowledge in the related IT field is expected for this
• position, preferably in: Consulting; Project Management; CRM; Cloud
• technologies; Systems integration
• Salesforce Sales and Service Cloud Certification is a must
• Any Business Analyst Certification is a plus
• Highly motivated, resourceful and success oriented
• Able to work in a multi-discipline, multi-cultural and multi-geolocation team
• Travel and overseas posting for mid-to-long term to be expected