Company Description
RHB Bank Bhd is a leading financial institution headquartered in Kuala Lumpur, Malaysia, with a strong presence across the country, including Penang. The bank offers a wide range of banking and financial services to individual, small business, and corporate customers. RHB focuses on delivering customer-centric solutions, innovative products, and reliable service to support clients in achieving their financial goals. Team members benefit from working in a professional environment that values integrity, performance, and continuous development.
Role DescriptionThis is a full-time, on-site Salesperson role based in Northern Region ( Penang, Kedah & Perlis), Malaysia. The Salesperson will actively engage with customers to understand their financial needs and recommend suitable financing banking products and services, such as Accounts, Financing, cards, and Wasiat. Daily responsibilities include prospecting new customers, managing existing client relationships, conducting product submission, and following up on leads to achieve sales targets. The role involves handling customer inquiries and financing application, providing accurate information on bank offerings, and ensuring a positive customer experience in line with RHB's service standards. The Salesperson will also prepare basic sales reports, work closely with business Partner, and adhere to all compliance, risk, and safety guidelines.
Qualifications
- Strong customer service and relationship-building skills, with the ability to communicate clearly and professionally.
- Sales and negotiation capabilities, including experience meeting targets and converting leads into successful transactions.
- Basic understanding of banking products and services, or willingness to learn quickly and stay updated on product features.
- Good organizational and time management skills to handle multiple customer interactions and follow-ups efficiently.
- Proficiency in spoken and written English; additional local language skills (e.g., Malay, Mandarin, Tamil) are an advantage.
- Comfortable working on-site in a branch environment and collaborating with team members to support branch goals.
- Minimum of a high school diploma; a diploma or degree in Business, Finance, Marketing, or a related field is preferred.
- Prior experience in retail banking, financial services, or front-line sales is beneficial but not strictly required.