SAP Subject Matter Expert

• 3+ years of hands-on SAP implementation or support experience.

• Solid understanding of IT support models, incident management, change control, and service delivery frameworks.

• Excellent interpersonal and communication skills with diverse stakeholders.

• Fluent in English and Mandarin (written and spoken).

• Ability to work independently in an offshore setup while aligning with Head Office directives.

• Willingness to adapt to cross-cultural environments and flexible working hours as needed.

• Demonstrated ability to work under pressure and maintain performance during critical incidents.

• Strong parallel tasking and time management skills to handle multiple priorities simultaneously.