Title: SEA IT- Intern
Are you ready to unleash your potential
At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.
We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society's biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.
Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.
We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.
Ready to unleash your potential with us Join the winning team now!
Work you'll do
- The intern will assist in providing onsite support at the Kuala Lumpur office, and provide remote support to users across SEA countries, for Deloitte Audit related applications and enterprise IT services, including investigation, troubleshooting issues on both desktop and web applications.
- Working closely with senior, peers support group and global team to resolve escalated incidents efficiently.
- The intern will be responsible for logging, tracking, and managing incidents and service requests through the ServiceNow system, ensuring timely resolution and accurate documentation of all actions taken.
- Perform IT related duties/projects as assigned.
- The intern will provide assistance to the 2nd level end user support, for all escalated IT related issues on PC hardware and software, business applications and enterprise IT services.
- The intern will is also responsible for account and asset management, PC hardware and software deployment services and IT learning and development.
Your role as a leader
At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Associates / Analysts / Consultants across our Firm are expected to:
- Demonstrate a strong commitment to personal learning and development.
- Understand how our daily work contributes to the priorities of the team and business.
- Understand the set expectations and demonstrate accountability in keeping personal performance on track.
- Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
- Demonstrate an appreciation for working with others.
- Understand what is fundamental to Deloitte's success as a business.
- Demonstrate integrity and an awareness of strengths, differences, and personal impact.
- Develop their understanding of Deloitte and offer a fresh perspective.
Requirements
- Candidate must possess or currently pursuing a Bachelor's Degree in Information Technology or equivalent.
- Requires a strong understanding of security controls in a Microsoft Windows environment to include operating systems, folders and share drive management.
- Strong analytical skills to identify security issues and implement solutions.
- Ability to perform multiple tasks concurrently.
- Good command in English, both writing and speaking.
- Ability to work both independently and as a member of a team.
Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorized Deloitte Recruiters via firm's business contact number or business email address.
