Daily Tasks
- Manage communication, including emails and phone calls.
- Manage the day-to-day calendar for the Senior GM and prepare weekly schedules for the company (PCCC, PCM, PCD).
- Operate office equipment such as printers, photocopiers, etc.
- Schedule appointments, meetings, and reservations as needed.
- Check and process all customer purchase orders, verify details and distribute them to the relevant departments.
- Respond to customer inquiries (quotations, purchase orders, documents, etc.).
- Manage and prepare documents requiring SGM's signature and approval.
- Manage and sort documents requiring the MD's signature and approval.
- Other task given by SGM.
Monthly Tasks
- Prepare monthly KPI reports for the BD office.
- Organize management meetings and record meeting minutes.
- Prepare monthly claims for the Senior General Manager and compile monthly claims for PCCC staff.
- Download and share monthly Proton and Perodua briefing slides.
- Share monthly customer forecasts and DI updates.
- Submit Perodua monthly risk assessments to the designated PIC.
- Provide sales data to SHE and Maintenance departments.
- Manage customer e-systems, including:
Promise, BMW Partner Portal, SAQ Portal, PSA B2B, PSSB Superb, ODS, BMW E-Procurement, Honda I-Supplier, TCMA I-Supplier, Proton SAP, etc.
- Handle RFQ administration, including:
i) Coordinating RFQ meetings
ii) Distributing specifications
iii) Preparing tender documents
vi) Preparing quotations
Ad-hoc Tasks
- Develop and maintain an alert system for upcoming deadlines, incoming requests, projects, and events.
- Prepare festive gift lists and budgets (e.g., hampers for PCCC).
- Manage the GM's complex travel arrangements.
- Coordinate PCCC staff travel arrangements, including transportation and accommodation.
- Update the BMW SAQ Questionnaire annually.
- Prepare annual IATF documents for the BD Department.
- Prepare customer audit documentation when required.
- Serve as an internal audit auditor.
- Conduct customer satisfaction surveys.
- Handle new vendor registration applications.
- Update yearly customer databases (Proton, Perodua, BMW, KIA, etc.).
- Prepare project listings for bank submissions.
- Communicate with customers regarding delivery arrangements (Autoliv, Bridgestone, Honda Parts, etc.).
- Arrange meeting facilities and refreshments when required.
- Process yearly subscription and membership payments (e.g., P2SA, PVA, MACPMA, etc.).
- Update the BMW SAQ Questionnaire annually (CSR requirements).
- Other tasks given by SGM on ad-hov basis.
