Security Operations Specialist

Job Title : Security Specialist Auditing and Investigations

Hybrid Setup (3 days)

Job Description:

Key Responsibilities

DVR Monitoring & Audits:

Conduct routine DVR (Digital Video Recording) checks and audits to ensure compliance with

security protocols and identify irregularities.

Secret Shop Coordination:

Schedule, score, and report on global secret shop visits; manage logistics and grading processes.

Investigations:

Support the Security Manager in conducting investigations, compiling evidence, and drafting

incident reports.

Forensic Review & Analysis:

Perform weekly DVR reviews following forensic analysis to detect anomalies in pass rates and

escalate findings appropriately.

Stakeholder Reporting:

Prepare client-facing security summaries and collaborate with internal teams to ensure consistent

audit procedures.

Compliance & SLA Support:

Assist in meeting client-specific Service Level Agreements (SLAs) and contribute to continuous

improvement of security operations.

Qualifications

Japanese language proficiency preferred but not required

Prior experience in the security industry, particularly with audits, investigations, and CCTV

monitoring, is a plus.

Strong attention to detail and ability to maintain focus during extended video review sessions

Experience in compliance, auditing, investigations, or quality assurance is advantageous.

Ability to work independently in a fast-paced, global environment.

Excellent written and verbal communication skills, especially for client-facing reports.