Senior Account Manager

Company Description Xamble Group Limited (XGL), formerly Netccentric Limited, is a leading influencer-centric digital marketing platform serving a wide range of prominent brands. The company delivers results-focused growth strategies through integrated Influencer and Content Marketing, Digital Marketing, Social Media Marketing, Performance Marketing, and Social Commerce solutions. Guided by the vision of Assembling Communities, Xamble creates value for brands, creators, and consumers across its ecosystem. XGL is listed on the Australian Securities Exchange (ASX) and is headquartered in Malaysia, with offices in Malaysia and Taiwan, providing regional career opportunities in a dynamic, fast-growing industry.

Role Description The Senior Account Manager is a full-time, hybrid role based in Selangor, Malaysia, with flexibility for some work-from-home arrangements. This role is responsible for managing key client accounts, building long-term relationships, and overseeing the end-to-end delivery of influencer and digital marketing campaigns. Day-to-day tasks include understanding client objectives, developing strategic proposals, coordinating internal teams and external partners, and ensuring campaigns are executed on time, within budget, and aligned with performance targets. The Senior Account Manager will monitor campaign performance, prepare reports and insights, and proactively recommend optimizations to maximize client ROI. The role also involves mentoring junior team members, contributing to process improvements, and supporting business growth through upselling and cross-selling relevant services.

Qualifications

• Proven skills in client relationship management, account management, and stakeholder engagement, preferably within digital or influencer marketing environments.
• Experience in campaign planning, project management, and coordination of cross-functional teams to deliver integrated marketing solutions.
• Strong analytical abilities in performance tracking, reporting, and data-driven optimization of marketing campaigns.
• Excellent written and verbal communication skills, including presentation and negotiation capabilities with both internal and external partners.
• Demonstrated ability to work independently, manage multiple projects, and prioritize in a fast-paced, deadline-driven setting.
• Familiarity with social media platforms, influencer ecosystems, and digital marketing tools or dashboards.
• Bachelor's degree in Marketing, Communications, Business, or a related field; equivalent experience in account management will also be considered.
• Previous experience in the media, advertising, or digital marketing industry in Malaysia or the wider region is an advantage.
• Comfort working in a hybrid environment, collaborating with colleagues both on-site and remotely.