Senior AML Operations Lead (Transaction Monitoring/KYC/Name Screening)

Job Overview

We are seeking an experienced Senior AML Operations Lead to help oversee the delivery of Anti-Money Laundering (AML) compliance operations within our Compliance-as-a-Service team.

This role will be responsible for managing multiple AML Team Leads and a team of analysts supporting Transaction Monitoring, Name Screening, and KYC processes. The position plays a critical role in ensuring operational delivery health, regulatory compliance, stakeholder satisfaction, and scalable team performance.

The ideal candidate brings strong financial crime compliance expertise, operations leadership experience, and the ability to manage large teams in a fast-paced environment.

Key Responsibilities:

Operations Leadership

• Oversee the day-to-day operations of AML compliance delivery across Transaction Monitoring, Name Screening, and KYC workstreams.

• Manage and provide leadership to Team Leads overseeing AML analysts, ensuring operational consistency and high-quality case handling.

• Ensure teams meet service level agreements (SLAs), productivity targets, and quality benchmarks.

• Monitor operational metrics and proactively address delivery risks, capacity gaps, and performance issues.

Stakeholder Management

• Serve as the primary point of contact for internal and external stakeholders on AML operational performance and delivery updates.

• Provide regular reporting and insights on operational health, trends, and risk indicators.

• Partner with compliance, risk, and client stakeholders to ensure alignment with regulatory requirements and operational expectations.

Governance & Compliance

• Ensure AML processes adhere to regulatory requirements, internal policies, and financial crime compliance standards.

• Support internal audits, compliance reviews, and regulatory requests when required.

• Escalate critical AML issues, suspicious activity trends, or operational risks to senior leadership.

Performance & Team Development

• Lead, coach, and develop Team Leads and their teams to build strong operational capability.

• Drive performance management, workforce planning, and team engagement initiatives.

• Foster a culture of accountability, continuous improvement, and operational excellence.

Process Optimization

• Identify opportunities to improve AML processes, operational workflows, and investigation efficiency.

• Support the implementation of new tools, automation initiatives, and process improvements.

• Collaborate with cross-functional teams to enhance overall compliance operations effectiveness.

Qualifications & Requirements:

• Minimum 7-10 years of experience in AML or compliance operations.

• 3-5 years of leading a large team of analysts and associates (more than 20).

• Proven experience managing large AML operations teams or multiple team leads.

• Strong hands-on knowledge of Transaction Monitoring, Name Screening, and KYC processes.

• Experience working within financial institutions, fintech companies, or compliance operations environments is preferred.

• Bachelor's degree in Finance, Business, Law, Risk Management, or a related field, or equivalent professional experience.

Knowledge & Skills

• Strong understanding of AML regulations, financial crime risk frameworks, and compliance processes.

• Experience in payments, fintech, or financial services environments is advantageous.

• Strong stakeholder management and communication skills with the ability to engage senior stakeholders.

• Excellent analytical, problem-solving, and decision-making abilities.

• Proven ability to manage high-volume operations in fast-paced environments.

• Strong leadership and people management capabilities.

• Ability to manage multiple priorities and operational demands.

• Detail-oriented with a strong focus on quality and compliance.

• High level of integrity, accountability, and professionalism.

#LI-GM

About Accenture

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.

Visit us at

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, militaryveteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.