Senior Analyst/ Assistant Manager, Data & Insights

ROLE SUMMARY:

• Responsible for supporting & analyzing customer data from various databases across ASEAN
• Coordinate with stakeholders across different country event teams to execute continuous process improvement and system implementation
• Expected to write SQL / Python code to extract data from various databases, cleanse, validate, consolidate, and visualize data

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Work with Marketing, Operation, and Technology to source the necessary data and understand the data
• Manage master data, including creation, updates, import, and export
• Review and validate a wide range of SQL-based data across different databases and systems
• Define data performance, lifecycle and quality metrics and ensuring compliance with data related policies and standards
• Ensure data quality issues are logged, tracked, and remedied in a timely and effective manner
• Engage and execute the dashboards on Tableau / PowerBI, or similar visualization tools
• Perform ad-hoc data analysis and present results in a clear manner
• Provide system and data management support to internal ASEAN teams for ongoing and new initiatives
• Monitor key performance indicators (KPIs) and report metrics to upper management
• Translate business needs into functional specifications and user stories for technical teams
• Analyze and model business processes to identify areas for improvement
• Ability to continuously monitor and adapt to emerging technologies, industry trends, and evolving business environments to ensure solutions remain forward-thinking and competitive

POSITION REQUIREMENTS:

• Degree / Diploma in IT, Computer Science, Statistics, Applied Mathematics, Business Analytics, or equivalent quantitative fields
• 3+ years experience in business and data analytics
• Strong in SQL to perform data querying and conducting data analysis
• Experience in handling large data sets and relational databases
• Experience with ETL pipelines or data integration tools
• Familiarity with marketing analytics or customer data platforms
• Knowledge in Python will be an advantage
• Experience in Reporting tools (Tableau / PowerBI) will be an advantage
• Familiarity with SDLC processes and Agile methodologies
• Strong communication (spoken & written) skills
• Ability to work in a fast-paced environment with minimal supervision
• Good interpersonal, analytical, and problem-solving skills