Senior Analyst, Digital Distribution Solution (Business Analyst).

Position Objective

According to the business changes and needs, provide a proper system functional solution with estimation by assessing and analyzing those changes, capture and document requirements as functional specification, support the communication and delivery of these requirements with relevant parties and conduct system briefing and user training while needed. Produce BRD (business requirement document) for project at small scale, lead user interface (UI) design, write testing plan and conduct testing to ensure system implementation/ enhancement is meeting business needs.

Roles & Responsibilitie

• sConduct business walk-through with Business users (AIA Hong Kong) to develop business initiatives or requirements, seek clarification, identify initiatives correlation, and provide initial process and systems impact analysis and resource need
• sConduct workflow process review, identify process gaps, and implement process improvement initiatives with Business users in AIA Hong Kong
• .Manage requirements throughout the project lifecycle, ensuring proper documentation, traceability, and alignment between business needs and system deliverables
• .Collect, understand, analyze, and develop the User Story (Jira) and the business workflow process, review with the business users and to seek concurrence and acceptance
• .Work closely with IT Developer and Testers based in China on system risk assessment to ensure system delivery meet the timeline after assigned by Project Manager
• .Adopts Agile in delivering modular functionality quickly and efficiently. Create product backlog, draft user stories and prioritize features development to deliver the best-in-class digital experience
• .Coordinate with relevant Information Technology Departments and third-party vendors to design, implement and maintain information systems to enable service delivery
• .Assist in the development of procedural and training manual and conduct system training to user

s
Job Requiremen

• tsBachelor's Degree holder (preferably in Computer Science/IT or Business fields) with minimum CGPA 3.
• 3.3+ years of experience as a Business Analyst (or in a similar requirements/analysis role
• ).Familiar with Scrum ceremonies and able to work effectively in an Agile/Scrum environmen
• t.Proven ability to elicit, analyse, document, and validate business requirements (e.g., BRD/FRD, user stories, acceptance criteria
• ).Ability to create process flows and documentation (e.g., BPMN/Visio/Flow chart or similar tools
• ).Strong analytical, problem-solving, and critical-thinking skill
• s.Strong written and verbal communication skills, including facilitation and presentati
• onProficiency with common BA tools such as Jira/Confluence (or equivalent