Senior Analyst, Sales Support (APAC)

Sales Support Specialist

About the job

Join our captivating world of Sales, supporting Avanade's sales teams in successfully closing new business and achieving growth targets!Sales Support at Avanade helps our sales teams to close new business efficiently, driving operational excellence and providing analytics to ensure timely processes and effective information sharing.

Come join us.

As a Senior Analyst in Sales Support, you will contribute to the development and implementation of processes and tools to support decisions and sales growth. You will foster an environment that enables sales and proposal fulfilment efficiently, support account plans, and modify processes to exceed customer expectations. Additionally, you will develop management decision tools, provide pipeline reporting, and maintain a well-organized information management system.Together we do what matters.

What you'll do

Sales Support

Collaborate with internal stakeholders including senior leaders such as Business Development Leads, Practice Leads, and Finance leadership throughout the sale process to understand business requirements and help shape successful deal outcomes.

Provides input on staffing and skill requirements to ensure effective service delivery and alignment with project objectives.

Supports sales efforts by identifying and pursuing additional business opportunities to support revenue growth and maximize value realization.

Leverages data to communicate business impact, uncovering key insights that drive decision-making and inform strategic initiatives.

Maintains an organized and efficient information management system to enable timely access, accurate record-keeping, and ease of information retrieval.

Operational Excellence

Ensures timely and accurate completion of operational tasks and readiness activities, in alignment with Avanade policies, compliance requirements, and procedures (e.g., Avanade Services Agreement, Code of Business Ethics, Ethics and Compliance, and Terms of Use & Data Privacy Notice).

Serves as a role model and provides guidance to team members on operational execution, readiness, and adherence to compliance standards.

Process Improvement

Identifies opportunities for automation, streamlining workflows, and optimizing resource allocation to improve service delivery and client satisfaction.

Collaborates with cross-functional teams to implement process changes, ensuring alignment with organizational goals and industry best practices.

Analyzes data and performance metrics to measure the impact of improvements and ensures sustainable long-term benefits.

Leads initiatives to refine workflows, fostering a culture of continuous improvement within the team.

Skills and experiences

• Bachelor's Degree in Business, Finance, Economics, Liberal Arts, Computer Science, or related field (Fresh Graduates are welcome to apply)
• Min 5+ years experience in IT industry or relevant area of business
• Good track record in successfully and efficiently delivering projects
• Strong problem-solving and analytical skills, with the ability to work independently.
• Demonstrated passion and ability to resolve complex issues and promote a result-focused, customer-centric culture
• Experience in end-to-end Bid Management, including preparation, submission, and post-submission tracking of proposals
• Familiarity with collaboration and content management tools like SharePoint, Microsoft Teams, or similar platforms.
• Experience in Data Engineering and Management, transforming complex data sets into clear and actionable insights through advanced data modelling, DAX formulas, and effective data visualization techniques.
• Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management).

About you

Characteristics that can spell success for this role

• You have good ability to leverage network of inside and outside contacts to increase influence and to skillfully navigate complex situations.
• You have excellent written and verbal communication skills.
• You have a good track record in successfully and efficiently delivering projects.
• You have good relationship management skills
• You can understand Avanade's strategic priorities and gain the ability to identify the potential impact of your activities.
• You can develop and maintain a well-organized filing system to permit easy reference and rapid retrieval of information.

Enjoy your career

As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It's all here, so take a closer look!

Some of the best things about working at Avanade

• Opportunity to work for Microsoft's Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications)
• Real-time access to technical and skilled resources globally
• Dedicated career advisor to encourage your growth
• Engaged and helpful coworkers genuinely interested in you

Find out more about some of our benefitshere.

A great place to work

As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return.As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and our communities. You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, but to also lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It's all here, so take a closer look!

We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit ourInclusion & Diversitypage.

Create a future for our people that focuses on

Expanding your thinkingExperimenting courageouslyLearning and pivoting

Inspire greatness in our people by

Empowering every voice Encouraging boldnessCelebrating progress

Accelerate the impact of our people by

Amazing the client Prioritizing what mattersActing as one

Learn more

Interested in knowing what's going on inside Avanade Check out our blogs:

Avanade Insights exchange ideas that drive tomorrow's innovation

Inside Avanade explore what life is like working at Avanade