Position: Senior Application Specialist - Clinical
Location: KL
Department: Clinical
Salary Package: RM4,000 - RM5,000
Responsibilities
- Provide scientific and technical support in pre & post sales activity
- Plan and execute education programs for a range of medical product (CME, User Training, Workshop, Demonstration & Evaluation)
- Develop relevant training materials & syllabus
- Raise competency of customer in using our product to ensure quality result is met
- Improve customer satisfaction by providing efficient response and effective solutions
- Provide advice & guidance to improve operational performance
- Involve in troubleshooting & issue resolving
- Provide back-up support during major breakdown
- ISO documentation & reports
- On-job training will be provided
Requirements
- 2-3 years working in Medical Lab or Application Support
- Degree in Biomedical Sciences/ Biochemistry/ Biotech or relevant field
- Good communication, presentation/ teaching skills
- Problem solver, team-player, resourceful, self-motivated, task-oriented & strives for excellence
- Strong passion for healthcare technology & medicine
- Fluent in English & Bahasa
- Possess own transport and willing to travel (Nationwide when necessary)
- Full time role based in KL
