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AIA Group

Senior Associate - Claims (Regional Operations Support)

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  • Posted 3 months ago

Job Description

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.

Sound like you Then read on.

About the Role

Responsible for determining the validity and authorising settlement of individual life insurance claims

  • Review processes and make recommendations on policies and guidelines to individual life insurance claims

  • Assess and settle individual life insurance claims arising from policies in force

  • Liaise with solicitors and other third parties during investigation and negotiation to seek guidance on the course of action that serves the best interest of AIA

  • Process all individual life insurance claims documents timely

  • Answer inquires relating to claims processing

Requirements

  • Education qualification in Biomedical, Biotechnology, Health Science, Biology or related fields

  • Minimum 3 years of reimbursement claims experience

  • Sound knowledge of medical terms and claims processes

  • Good communication and decision-making skills

  • Self-motivated and customer-driven

  • Sound problem solving skill

Additional Notes

  • Training will be provided

  • Our office is located in the serene town ofCyberjaya (moving to Putrajaya in 2026)

  • 1 day work from home arrangement each week

  • Smart casual or active wear every day

More Info

About Company

AIA Group Limited, often known as AIA , is a Hong Kong-based American multinational insurance and finance corporation. It is the largest public listed life insurance and securities group in Asia-Pacific. It offers insurance and financial services, writing life insurance for individuals and businesses, as well as accident and health insurance, and offers retirement planning, and wealth management services, variable contracts, investments and securities.

Job ID: 124959023