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Senior Associate, Product Management Specialist (Payment) - ShopeePay

Shopee
3-5 Years
Malaysia, Kuala Lumpur
  • Posted 22 hours ago
  • Be among the first 10 applicants

Job Description

Job Description:

  • Own end-to-end product lifecycle for Payment features and drive product roadmap for Malaysia payment systems, balancing user experience, business growth, cost efficiency, and system reliability
  • Collaborate with Business, Regional Product, and external partners (banks, payment gateways, network providers) to deliver scalable and compliant payment solutions
  • Manage integration and performance of payment channels (e.g. cards, online banking, wallets), ensuring high success rates and uptime in high TPS environments
  • Work closely with Checkout and frontend teams to optimise payment flows, conversion, and user experience with strong UI/UX sense
  • Lead UAT, live testing, and rollout planning, ensuring readiness, risk mitigation, and smooth go-live deployment - including preparing training materials / conducting briefings for applicable business units.
  • Monitor key payment metrics (eg. success rate, latency, drop-offs), troubleshoot issues, and drive continuous improvements
  • Partner with cross-functional stakeholders (Ops, Legal, Compliance, Risk, Finance, Business) to resolve incidents, ensure compliance, and support daily payment operations

Requirements:

  • Minimum 3-5 years of experience in Product Management, preferably in payments, fintech, financial services, or high-scale platforms.
  • Strong understanding of payment systems, checkout flows, backend integrations and reconciliation/settlement systems (eg. card, payment gateways, APIs).
  • Proven ability to own end-to-end product lifecycle and deliver features in fast-paced environments, combined with strong analytical skills with experience using data to drive decisions
  • Fluent communication skills with ability to manage cross-functional local and regional stakeholders in Singapore, Indonesia and Shenzhen
  • Proficient in English and Malay (written and spoken) Chinese is a plus
  • Proactive, resilient, and able to operate under ambiguity and pressure

More Info

Job Type:
Permanent Job
Industry:
Internet/E-commerce
Function:
Payments
Employment Type:
Full time

About Company

Job ID: 152562307

Last Updated: 21-08-2026 10:22:35 AM
Homejobs in MalaysiaSenior Associate, Product Management Specialist (Payment) - ShopeePay

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