About RateGain
RateGain Travel Technologies Limited is a global provider of AI-powered SaaS solutions for travel and hospitality, working with 13,000+ customers and 700+ partners across 160+ countries. RateGain helps travel and hospitality businesses accelerate revenue generation through acquisition, retention, and wallet share expansion.
Today, RateGain is one of the world's largest processors of electronic transactions, price points, and travel intent data, enabling revenue management, distribution, and marketing teams across hotels, airlines, destination marketing organizations, metasearch companies, package providers, car rentals, travel management companies, cruises, and ferries to drive better business outcomes.
Founded in 2004 and headquartered in India, RateGain works with 33 of the Top 40 Hotel Chains, 4 of the Top 5 Airlines, 7 of the Top 10 Car Rental companies, and all leading Destination Marketing Organizations, Online Travel Agents, and metasearch platforms, including 25 Global Fortune 500 companies, unlocking new revenue every day.
Recognized globally for its innovation and impact, RateGain has been named Best Digital Marketing Agency by HotelTechReport Awards and Best Channel Manager by the World Travel Tech Awards. The company has also been certified as a Great Place to Work® in the USA, Spain, and India, with recognition in India for seven consecutive years. In 2025, RateGain was honored as Emerging Company of the Year at The Economic Times Awards for Corporate Excellence, named among Deloitte India Technology Fast 50 for the sixth time, and won Excellence in Best AI Solution Showcase for UNO VIVA at the CII National AI Awards 2025, among other industry recognitions.
What we are looking to hire : We are looking for a high-energy, proactive Sales Development Representative (SDR) to support our outbound sales efforts. This role focuses on market research, prospecting, lead generation, and qualification, acting as the first touchpoint for potential customers and building a strong pipeline for the Sales team.
Primary Responsibilities :
- Prospect & Research : Identify and research hotels, hotel groups, hospitality brands, and key decision-makers across assigned APAC markets .
- Generate New Business : Drive qualified sales opportunities through outbound prospecting via calls, emails, LinkedIn, referrals, events, and marketing campaigns .
- Qualify Opportunities : Understand customer challenges, position RateGain's solutions, and qualify prospects using the BANT framework .
- Manage Pipeline & CRM: Schedule qualified meetings for the sales team, ensure smooth opportunity handover, and maintain accurate CRM records and follow ups.
- Drive Pipeline Growth: Support regional campaigns and events while consistently achieving monthly and quarterly targets for meetings, qualified opportunities, and pipeline generation
Knowledge :
- Proven ability to identify, qualify, and convert leads in a B2B environment
- Excellent verbal and written communication with airline decision-makers .
- Demonstrated track record of consistently meeting or exceeding sales quotas .
- Experience managing the full sales process and using CRM tools(Salesforce, HubSpot, etc.).
- Ability to build long-term client relationships and conduct effective research on prospects, industry trends, and competitors
Skills :
- 2–5 years of experience in B2B sales, lead generation, or a related role, preferably in SaaS, travel, or airline technology .
- Excellent verbal and written communication skills in English.
- Proficiency in Bahasa Malaysia is preferred and will be an added advantage.
- Any undergraduate or postgraduate degree in business, marketing, sales, or a related field.
- Understanding of airline operations, revenue management, and SaaS solutions for commercial and distribution teams .
- Experience using digital channels and social media for lead generation and client engagement .
- Analytical and research skills to identify opportunities and track market trends .
- Adaptable and open to learning new tools, processes, and market developments .
- Empathy and consultative approach to understand client challenges and provide tailored solutions .
Attitude & Culture Fit:
- Problem-solving ability to tackle complex or challenging situations.
- Effective in working independently and collaboratively within teams.
- Actively seeking opportunities to grow, adapt to change, and embrace new technologies.
- Applies a variety of solutions to solve moderately complex problems.
- Quality-oriented with attention to detail and a passion for delivering high-quality solutions.
Equal Opportunity Employer
We are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, colour , religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
