Senior Associate, User Acceptance Tester

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About the Role

Support the execution and implementation of the new systems, system enhancements for Insurance business services.

• Participate in discussions with the business / program managers on understanding the scope of work, rules and enhancements that are needed to perform User Acceptance Test (UAT).

• Create a comprehensive, clear and concise test plan, test scenarios and scripts for User Acceptance Test (UAT)

• Review and signoff User Acceptance Test (UAT) plan and scenarios prepared by the business / program management teams within the stipulated timelines.

• Liaise with stakeholders to ensure test environments and any specific UAT requirements are set up in readiness for test execution.

• Support creation of Test data in test environment.

• Execute Test scripts, monitor and record test results against the business expectation according to the test objectives.

• Ensure all the test outputs, PIR test results and all reports are well documented, able to spot the errors during UAT stage and proper PIR raised.

• Work closely with business and technology stakeholders to resolve UAT defects.

• Coordinate with Business / Program Management teams to obtain UAT signoff.

• Prepare end user training guide and train the trainer prior to implementation

• Perform post implementation verification and follow up production issue and its fixing (if any) prior to project closure.

Job Requirements

• Degree Holder in Business IT, Computer Science or a related discipline.

• Candidates with 1 to 2 years working experience in life insurance operations and with knowledge in both operation and system areas are preferred.

• Meticulous and able to manage priorities to meet deadlines.

• Good verbal and written communication skills and good interpersonal skills.

• Positive attitude, determination to succeed, willingness to share and learn.

• Ability to work under pressure with minimal guidance and is a team player.